Privacy policy

Privacy Policy

Last Updated: 8 October 2026

At Mendek.shop (NUKKAD SELECTION), managed by Raj Amitbhai Gohel, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, create an account, place an order, or otherwise interact with our services.

1. Information We Collect

When you use our website, we may collect information including:

Full name
Email address
Mobile/telephone number
Billing address
Shipping/delivery address
Order and purchase information
Payment and transaction information
Information you provide when contacting customer support
Reviews, feedback, or other information you voluntarily provide
Device, browser, IP address, and website usage information
Information collected through cookies and similar technologies

We only seek to collect information reasonably necessary for operating our business and providing our services.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Arrange delivery of purchased products
Process payments and transactions
Send order confirmations and updates
Provide customer service and support
Process returns, exchanges, cancellations, and refunds
Respond to questions, complaints, and requests
Improve our products, website, and services
Detect and prevent fraud, abuse, and unauthorized transactions
Maintain website security
Comply with applicable legal, tax, accounting, and regulatory requirements
Send marketing or promotional communications where permitted and applicable

3. Payment Information

Payments may be processed through third-party payment gateways or payment service providers.

We generally do not directly store complete payment-card details on our own systems. Payment information may be collected and processed by the applicable payment provider according to its own terms and privacy practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may help us:

Keep the website functioning correctly
Remember your preferences
Understand how visitors use our website
Improve website performance
Provide relevant marketing and advertising
Analyze website traffic

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Sharing Your Information

We may share necessary information with trusted third parties that help us operate our business, including:

Shopify and related technology/service providers
Payment gateways and payment processors
Courier and delivery companies
Website hosting and technical service providers
Analytics providers
Marketing and advertising service providers
Customer-support service providers
Professional advisers where necessary
Government, regulatory, or law-enforcement authorities where required by law

We only share information where reasonably necessary for the relevant business, legal, or service purpose.

6. Shopify

Our online store is powered by Shopify. Shopify and its service providers may process certain information as necessary to provide e-commerce infrastructure and related services.

Information processed through Shopify may be subject to Shopify's own privacy practices and policies.

7. Marketing Communications

Where permitted by applicable law, we may contact you about products, offers, promotions, or other information that may be relevant to you.

You may opt out of promotional communications by following the unsubscribe instructions in the communication or by contacting us.

Even if you opt out of marketing communications, we may still send necessary transactional communications, such as order confirmations, delivery updates, or important service messages.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Processing and fulfilling orders
Providing customer support
Accounting and taxation
Fraud prevention
Resolving disputes
Maintaining business records
Complying with applicable laws and regulations

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting:

Access to personal information we hold about you
Correction of inaccurate information
Deletion of information where legally permitted
Withdrawal of consent where processing is based on consent
Other rights available under applicable law

To make a privacy-related request, please contact us using the details below.

We may need to verify your identity before processing certain requests.

11. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of those third parties before providing them with personal information.

12. Children's Privacy

Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.