Terms of service

Terms of Service

Last Updated: 8 October 2026

Welcome to Mendek.shop (NUKKAD SELECTION).

These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website, creating an account, or placing an order, you agree to these Terms.

If you do not agree with these Terms, please do not use our website.

1. Business Information

Business Name: Mendek.shop (NUKKAD SELECTION)
Managed By: Raj Amitbhai Gohel
Phone: 7573830947
Email: help.mendek@outlook.com

Business Address:
203 Building, BLD NO-B-4,
Om Township VI-05,
Kholvad Pasodara Road,
Pasodra Patiya, Surat,
Gujarat – 395013

GSTIN: 24EZCPG1810F1Z0

2. Eligibility

By using our website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law; and

  • The information you provide to us is accurate and complete.

If you are purchasing on behalf of another person or organization, you confirm that you are authorized to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, sizes, colours, prices, and other information displayed on our website are accurate.

However, minor differences may occur due to:

  • Screen and device settings

  • Photography and lighting

  • Manufacturing variations

  • Product batches

  • Display resolution

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities available for purchase

  • Discontinue products

  • Change product specifications

  • Refuse or cancel orders where reasonably necessary

If a product becomes unavailable after you place an order, we will contact you and provide an appropriate resolution, which may include cancellation and refund where applicable.

5. Prices and Taxes

Prices displayed on our website are subject to change without prior notice.

Applicable taxes, discounts, shipping charges, and other applicable charges will be displayed during the checkout process where applicable.

We reserve the right to correct obvious pricing or listing errors.

If an order has been placed using an obvious pricing error, we may contact you regarding the error and may cancel the affected order where permitted by applicable law.

6. Orders

When you place an order through our website, you are requesting to purchase the selected products.

After placing an order, you may receive an order confirmation.

An order confirmation does not necessarily mean that the order has been finally accepted if circumstances require cancellation or correction.

We may cancel or refuse an order for legitimate reasons, including:

  • Product unavailability

  • Obvious pricing or listing errors

  • Suspected fraudulent or unauthorized transactions

  • Incorrect customer information

  • Delivery restrictions

  • Technical errors

  • Other legitimate business or legal reasons

If we cancel an order after receiving payment, an applicable refund will be processed in accordance with our policies and applicable law.

7. Payment

Payment may be made through the payment methods available on our website.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments may be processed by third-party payment providers.

We are not responsible for delays or failures caused solely by third-party payment providers, banks, or financial institutions.

8. Shipping and Delivery

We will deliver orders to the shipping address provided by the customer during checkout.

Customers are responsible for providing complete and accurate delivery information.

Delivery estimates are provided for guidance and may be affected by circumstances beyond our reasonable control, including:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Transportation disruptions

  • Incorrect address information

  • Remote-area delivery restrictions

Please refer to our Shipping & Delivery Policy for additional information.

9. Returns and Refunds

Returns, exchanges, refunds, and defective-product claims are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

Nothing in our policies is intended to restrict any consumer rights that cannot legally be excluded under applicable law.

10. Order Cancellation

Customers may request cancellation as soon as possible after placing an order.

Cancellation may not be possible after an order has been dispatched.

Please refer to our Cancellation Policy for further information.

11. User Responsibilities

When using our website, you agree not to:

  • Use the website for unlawful purposes

  • Provide false, misleading, or fraudulent information

  • Place fraudulent or unauthorized orders

  • Attempt to gain unauthorized access to our website or systems

  • Interfere with website security or operation

  • Upload malicious code or harmful material

  • Copy, reproduce, distribute, or exploit our content without permission

  • Use automated systems to access or misuse the website

  • Violate any applicable law or regulation

12. Intellectual Property

Unless otherwise stated, all website content, including:

  • Business name and branding

  • Logos

  • Product photographs

  • Graphics

  • Text

  • Product descriptions

  • Website design

  • Videos

  • Other materials

is owned by or licensed to Mendek.shop (NUKKAD SELECTION).

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission, except where permitted by applicable law.

13. Customer Reviews and Content

If you submit reviews, photographs, comments, or other content to our website, you represent that:

  • The content is truthful and not misleading;

  • You have the necessary rights to submit the content;

  • The content does not violate applicable law or another person's rights; and

  • The content does not contain malicious or unlawful material.

We may remove content that is unlawful, offensive, fraudulent, misleading, or otherwise inappropriate.

14. Third-Party Services

Our website may use third-party services, including payment gateways, courier providers, analytics services, advertising services, Shopify services, and other technology providers.

Your use of third-party services may be subject to their own terms and policies.

We are not responsible for third-party services to the extent that problems arise solely from those third parties.

15. Website Availability

We aim to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption

  • Error-free

  • Free from viruses or other harmful components

  • Compatible with every device or browser

We may temporarily suspend website access for maintenance, upgrades, security, or other legitimate reasons.

16. Disclaimer

To the extent permitted by applicable law, information on our website is provided for general shopping and informational purposes.

We make reasonable efforts to provide accurate information but do not guarantee that every piece of website content will always be complete, current, or error-free.

Nothing in these Terms excludes or limits any liability or consumer protection that cannot legally be excluded or limited.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Mendek.shop will not be responsible for losses arising solely from circumstances beyond our reasonable control, including third-party service failures, courier disruptions, technical outages, natural disasters, or other force majeure events.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

This clause does not limit any rights you may have under applicable consumer-protection laws.

19. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and process personal information.

20. Changes to These Terms

We may update these Terms of Service from time to time.

The updated Terms will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes will be subject to the jurisdiction of the appropriate courts and authorities having jurisdiction under applicable law.

22. Contact Us

For questions, complaints, or other enquiries regarding these Terms, please contact:

Mendek.shop (NUKKAD SELECTION)
Managed By: Raj Amitbhai Gohel

Phone: 7573830947
Email: help.mendek@outlook.com

Address:
203 Building, BLD NO-B-4,
Om Township VI-05,
Kholvad Pasodara Road,
Pasodra Patiya, Surat,
Gujarat – 395013

GSTIN: 24EZCPG1810F1Z0